We’re thrilled to introduce one of the driving forces behind our franchise success – Grace Lema, our Franchise Support Manager at ClawCADE!

Grace brings over 7 years of hands-on experience from her time as an Event Coordinator and Site Supervisor at Laser Bounce – Queens, where she mastered the art of creating unforgettable guest experiences and managing high-volume operations. Her transition into franchise support was seamless, thanks to her unmatched understanding of entertainment operations and customer service excellence.

What sets Grace apart?

Customer Experience Champion – Grace has built her career on delivering joy and satisfaction, always going the extra mile for guests and franchisees alike.

Social Media Pro – Whether it’s driving engagement or promoting local franchise events, Grace’s creativity and strategy shine on every platform.

Role Model Leader – Known for her positivity, problem-solving mindset, and commitment to growth, Grace sets a high bar for professionalism and teamwork.

Grace is an invaluable asset to the ClawCADE brand, ensuring our franchisees receive the tools, support, and inspiration they need to thrive.

Let’s hear it for Grace – the heartbeat behind franchise success!